prescriptions

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The procedure for requisitioning prescriptions remains the same.  The only change being that those clients who previously preferred to pick up their scripts from the clinic in person are requested to collect their scripts from a pharmacy.  Please advise us of the pharmacy you usually go to and we will fax your scripts to them (at no cost).  You may be charged a small fee by the pharmacy for the faxed script, please discuss the same with the pharmacy.  We make this request so as to reduce foot traffic into the clinic in keeping with the protocols for a 

Level 4 Alert.  

Unless you have an acute medical concern that needs an appointment we advise that over this next 4 week period you request for a phone prescription.  The script will be ready the same day at your pharmacy.  

Please note that we understand pharmacies are dealing with a significant increase in the volume of prescriptions/day and it may take longer than usual for a script to be dispensed.  For any further queries please call your pharmacy to discuss timelines.  

If your medications/prescription does not run out in the next 4 weeks please do not make a request for a prescription during the next 4 weeks.  This will help us focus on more critical requests during this 4 weeks period where we face a constraint in terms of resourcing especially time.  This would also be helpful to the pharmacies in dispensing medications without delays.  

Please note once again that we are open and so are the pharmacies in town over then next four week period.  It would be of great benefit if you did not order prescriptions/medications when not due.  

We have had a number of requests (based on advice received from online/social media sources) for rescue packs for asthma.  

We recommend that If you are unwell with respiratory concerns please contact us for a proper assessment for a formal diagnosis which would then guide treatment.  

A few of our clients with severe/end-stage respiratory illnesses will be contacted over the next few days for assessments and may be provided with backpocket scripts.   

We have been advised that the Hospital Pharmacy at the Whanganui Hospital now accepts prescriptions for dispensing from the clinicians in the community.  This is to reduce the pressure on the pharmacies in the community.  You can find the hospital pharmacy at:

Whanganui Hospital

100 Heads Road

Whanganui 4500.

Once you have made a request for a prescription and we have faxed it to the pharmacy, if there is a delay in dispensing the medications, please call the pharmacy in the first instance to ascertain the status of your prescription.